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[abcronin]

Hi all

Anyone know how to change the IP address of the CUBAC or any CUxAC for that matter, without the service getting itself in a twist?

I have tried to do this but failed as the ip seems to be hard coded, once changed I can still get to the webadmin but only the system menu is there and nothing else.

any suggestions appreciated.

Thanks
Andy

[Skiver]

Hi Abcronin,

Chances are you just missed one or two of the Registry settings,

Please check the following locations to see if they are configured by IP so you know what to change next time;

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\Configuration\Defaults -

DefaultLogDBServer

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\Configuration Database -

Server

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\Defaults -

CTI Server Name
Last Connected Server
Presence Server Name
Server Name

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\LDAP Synchronize Server\CT Connection\Primary -

Server Name

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\LDAP Synchronize Server\Defaults -

Server Name

HKEY_LOCAL_MACHINE\SOFTWARE\Arc Solutions\Call Connect\Logging Database -

Server

Also the following file;

C:\Program Files\Cisco\Utilities\Config.db

this will contain two lines similar to;

ATTCFG, Configuration DB, <<SERVER NAME/IP>>,sa ,<<ENCRYPTED PASSWORD>>
ATTLOG, Logging DB, <<SERVER NAME/IP>>,sa ,<<ENCRYPTED PASSWORD>>

Also check to see if IP is being used here.

as a reccomendation i would advise using Hostname as this is a lot less likely to change.

an official document on this proceedure is currently being worked on so look out for this in the fututre.

Kind Regards,

[abcronin]

Great thanks for the post, appreciate this, I will look at this today.
Cheers
Andy

[abcronin]

Info Provided worked perfectly, thanks again
Andy